Shipping

Shipping & Returns Policy – Patron Boots USA

At Patron Boots USA, we’re committed to getting your order to you quickly and securely. Please review the details below regarding processing times, shipping methods, and returns.

1. Processing & Verification

  • All orders are subject to payment authorization and security verification before shipping.

  • Processing time is typically 1–2 business days (Monday–Friday, excluding holidays).

  • If your order requires additional review (for example, address mismatch, high-value purchase, or fraud flags), processing may take longer. You will be notified by email within 48 hours if this affects your delivery timeline.

2. Shipping Methods & Delivery

We offer two main shipping options:

Method Estimated Delivery* Notes
Standard Shipping 3–9 business days (after processing) Free on all orders; delivery time depends on carrier (USPS, UPS, or FedEx).
Expedited 3-Day 3 business days (after verification) Available on qualifying orders; requires security approval before shipping.

*Delivery times are estimates and may vary depending on destination and carrier.

  • Orders may ship in multiple packages from different locations. Each shipment will include its own tracking number.

  • Once an order is handed to the carrier, delivery times are outside of our control.

3. Expedited (3-Day) Shipping Conditions

To qualify for expedited shipping, your order must meet these requirements:

  1. Pass all internal security and fraud checks.

  2. Be fully authorized and cleared for payment.

  3. Not require manual verification (such as identity confirmation).

  4. If your order requires additional review (for example, address mismatch, high-value purchase, or fraud flags), processing may take longer. You will be notified by email within 24 hours if this affects your delivery timeline.

If an order does not meet these requirements, expedited shipping may be delayed or unavailable.

4. Risk, Insurance & Responsibility

  • Title and risk of loss transfer to the customer once the order is accepted by the carrier.

  • Optional shipping insurance is available at checkout. If declined, Patron Boots USA is not responsible for lost or damaged packages once they leave our facility.

  • We are not liable for delays caused by carriers, weather, or circumstances outside our control.

5. Returns & Exchanges

We want you to love your boots. If you’re not completely satisfied:

  • We offer 30-day hassle-free returns. Return postage is covered by us.

  • Items must be unused, unworn, and in original condition, with all tags attached.

  • To exchange for a different size, please return your item for a refund and place a new order.

  • Abuse of the return policy (such as frequent or suspicious returns) may result in refusal of future returns.

Please visit our [Return Policy] page for step-by-step instructions.

6. Questions & Support

If you have questions about your order, shipping, or returns, we’re here to help:
📧 Email: Patronboots2013@gmail.com
📞 Phone: (630) 301-0302